Allwhere
By Allwhere
Allwhere is praised for simplifying and automating tedious IT asset management tasks, making processes like onboarding, offboarding, and device recovery much more efficient
The platform provides a clear and transparent customer portal, allowing users to easily track hardware in stock, in transit, and procured by employees
Real-time collaboration and responsive customer support via Slack and email are frequently highlighted as strong points
Users appreciate Allwhere’s openness to feedback and willingness to improve the dashboard and system based on user suggestions
The software is noted for ensuring employees receive their equipment on time, which has significantly improved onboarding workflows and increased device retrieval rates by up to 60-70%
Some users find the user interface (UI) to be tricky, spotty, or disjointed, and suggest that more UX testing is needed before deploying new builds
There are occasional concerns about recent price increases, with some users finding the service potentially expensive and noting that pricing is not always transparent upfront
Growing pains have led to occasional issues, such as the company being too busy and potentially needing more resources to keep up with demand
Navigation within the portal can be confusing, and users would like to see improvements in adding multiple items to a single order and integrating existing inventory into the system.
Some users mention that the website’s functionality, while steadily improving, still has room for enhancement.
