Reliable Customer Support: CERDAAC’s support team receives high marks for responsiveness and helpfulness.
Custom Reporting: The ability to generate location-specific and customized reports is frequently highlighted as a valuable feature.
Strong Calibration and Asset Tracking: Users appreciate the ability to track both SIMCO-calibrated and third-party calibrated items, with centralized access to certificates and service records.
Ease of Use: Many users praise CERDAAC for being intuitive and user-friendly. It’s often described as easy to navigate, even for those without a technical background.
Learning Curve for Advanced Features: Some users feel that while the basics are easy, advanced features require more training or exploration to fully utilize.
Lag in System Updates: A few users note delays between actions (like issuing a shipper) and system updates, which can affect real-time tracking.
Complexity in Reporting: While reporting is a strength, a few users mention that the wide range of options can be overwhelming or unclear.
Search Function Limitations: Some users report difficulty locating items even when they have known information, suggesting that the search functionality could be improved.
