Clickatell
By Clickatell
Ease of Use and Integration: Many users find Clickatell easy to use and integrate, particularly for international customers. It is praised for its straightforward implementation of SMS APIs into customized software suites.
Customer Service: Clickatell is frequently commended for its excellent customer service, with users appreciating the company's responsiveness and updates on new changes.
Value for Money: The platform is often described as offering great value for money, providing premium features at competitive prices. This includes easy integration with popular platforms like WhatsApp and Facebook.
Pricing Concerns: Some users have expressed concerns about the pricing of Clickatell's services, particularly the higher tariffs for WhatsApp compared to SMS, which can be costly in certain regions like Africa.
User Interface Issues: There are complaints about the platform's user interface, particularly regarding the management of payments and reports, which some users find cumbersome.
