Cliniko
By Cliniko
Comprehensive Features: Users value the range of features Cliniko offers, including patient records, billing, and telehealth, which help them manage their practices more effectively.
Reliability: Cliniko is noted for its reliability, with users reporting minimal downtime and consistent performance.
Appointment Scheduling: The appointment scheduler is often mentioned as a favorite feature. Users find it efficient and appreciate the ability to manage appointments with just a few clicks.
Customer Support: Cliniko's customer service is frequently highlighted as a strong point. Users appreciate the prompt, friendly, and effective support they receive, even across different time zones.
Ease of Use: Many users praise Cliniko for its intuitive and user-friendly interface. They find it easy to navigate and logical to use, which helps streamline their daily operations.
Reporting Features: Some users wish for more in-depth reporting options and trend notifications to better analyze their practice's performance.
Glitches: A few users have reported occasional glitches, such as issues with the online booking system, which can impact the reliability of the software.
Diary Management: Users have noted that it can be difficult to see which patients have canceled their appointments in the diary view.
Email Attachments: A common complaint is the inability to attach PDFs to emails sent through Cliniko, which can be inconvenient for some practices.
