Excellent Customer Support: Users consistently praise Coastr’s support team for being responsive, friendly, and helpful during setup and ongoing use
Fleet Visibility and Management: Coastr provides instant access to fleet availability, which users find valuable for managing bookings and inventory
Professional Booking Experience: The software enhances the professionalism of van and car bookings, with features that streamline customer interactions
Continuous Improvement: Coastr actively listens to user feedback and implements requested features, such as mileage tracking and excess payment options
Initial Setup Complexity: Some users mention that the setup process takes time and effort, although it becomes smooth once completed
Limited App Functionality: A few users noted missing features in the mobile app, such as tracking mileage in and out, and suggested improvements for payment integration
