Value for Money: Many users feel that CRM Runner provides good value for the price, especially for small to medium-sized businesses looking for an affordable CRM solution with essential features.
Effective Customer Support: Several reviews mention responsive customer support, with users reporting that their queries and issues are addressed promptly. This level of support enhances the overall user experience.
Comprehensive Features: Users appreciate the range of functionalities offered, such as job assignment, progress tracking, and payment management. The customizable dashboard is frequently highlighted as a valuable tool for monitoring operations and performance.
User-Friendly Interface: Many users praise CRM Runner for its intuitive interface, which makes it easy to navigate and use. Reviewers have noted that the software is straightforward to set up, allowing teams to get started quickly without extensive training.
Need for Improvements: Several users have pointed out areas where they believe the software could improve, such as enhancing the mobile experience or adding more advanced features that are common in competing products.
Scam Allegations: A few reviews have raised serious concerns, labeling CRM Runner as a "scam." These reviews often cite issues with billing practices or unexpected charges, leading to frustrations regarding transparency and trustworthiness.
Limited Customization: While some users appreciate the features, others have expressed dissatisfaction with the extent of customization available. They feel that certain functionalities could be more tailored to specific business needs.
Performance Issues: Some users have reported that the software can be slow, particularly when accessing it remotely or during peak times. Complaints about buffering and unresponsiveness have been common, which can hinder productivity during critical tasks.
