Devolutions Remote Desktop Manager

Devolutions Remote Desktop Manager (RDM) is a solution engineered for IT professionals, managed service providers (MSPs), and helpdesk teams who require streamlined, secure management of remote connections and privileged credentials. As organizations continue to expand their digital footprint and embrace remote workflows, efficient and secure access to a growing inventory of servers, virtual machines, desktops, and network devices has become a fundamental challenge. RDM directly addresses this need by centralizing management of remote connections, sessions, accounts, and passwords, all under a unified platform that is both scalable and simple to operate.​ RDM enables individuals and teams to connect, organize, and manage hundreds of remote sessions through support for over 50 integrated protocols and technologies, such as RDP, SSH, VPN, VNC, ARD, and Telnet. Unlike traditional remote tools, which may require separate systems for different connection types, RDM brings all these together, making it possible to securely launch and monitor connections across both local and cloud-based resources. This unified access simplifies operational workflows and reduces the risk associated with fragmented management, helping IT departments and MSPs maintain control, visibility, and efficiency regardless of where their assets reside. Security and compliance are foundational elements of Remote Desktop Manager’s value proposition. It features a robust centralized password vault, allowing for secure storage of credentials, administrative accounts, and privileged passwords. The Team edition further integrates popular password managers such as KeePass, LastPass, Bitwarden, Keeper, and 1Password, enabling organizations to leverage existing password infrastructure while consolidating access control. Critical security features include granular role-based access controls (RBAC), credential brokering (ensuring passwords are never exposed during session launches), and integrated two-factor authentication (2FA) systems. By enforcing these protections, RDM significantly lowers the attack surface and safeguards critical assets from both external threats and insider risks. RDM is designed for flexibility and cross-platform compatibility, with clients available on Windows, macOS, Linux, iOS, and Android. This ensures that IT professionals can manage remote environments from any device, whether in-office or on the move. Its offline mode takes operational agility a step further, as users can launch sessions and retrieve passwords even when network connectivity is limited or unavailable—a key advantage for on-site technicians and support teams in remote or unstable network environments. To further boost productivity, RDM integrates closely with automation solutions, including PowerShell Universal, empowering administrators to orchestrate connections, credentials, and session management with advanced scripting and macros. Integration with enterprise tools, identity management systems, and virtualization platforms sets RDM apart in the remote management space. Active Directory (AD), Microsoft Entra ID (Azure AD), Okta, and PingOne can all be incorporated into RDM’s authentication workflow, along with Devolutions Server and Hub Business. These integrations streamline user provisioning, folder permission assignments, and compliance tracking, supporting sophisticated security and audit requirements.

Devolutions Remote Desktop Manager (RDM) delivers several competitive advantages that make it a standout solution in the remote connection and credential management category. Unlike generic password managers or single-protocol remote access tools, RDM is purpose-built to address the unique challenges faced by modern IT departments, MSPs, and security-conscious organizations that manage diverse infrastructures across multiple platforms and geographies. One of the most significant differentiators for RDM is its extensive protocol and technology support. With the ability to securely manage and launch over 50 protocols—including RDP, SSH, VPN, VNC, ARD, Telnet, and integrations with popular tools like TeamViewer, ConnectWise Control, and LogMeIn—RDM provides true platform agnosticism. This broad compatibility ensures that organizations are not locked into proprietary ecosystems and can centralize their remote operations, regardless of the mix of legacy or modern systems in use. Its agentless integration approach also enhances operational efficiency, allowing administrators to keep using established remote access agents while benefiting from RDM’s unified management interface.​

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)