Dispatch-Anywhere
By Dispatch-Anywhere
Ease of Use: Users appreciate the software's user-friendly interface, which simplifies the dispatching process and makes it easier for dispatchers and drivers to manage their tasks.
Comprehensive Features: The software is praised for its wide range of features, including GPS tracking, billing & invoicing, fuel management, and client management, which collectively help in optimizing operations.
Mobile Accessibility: The availability of a mobile app that allows owners, managers, and dispatchers to work from their mobile devices is highly valued. It enables viewing job details, assigning and sending jobs to drivers, and real-time tracking of truck locations and statuses.
Customer Service: Several users have had positive experiences with Dispatch-Anywhere's customer service, noting quick responses and helpful support in resolving issues.
Pricing Concerns: Some users find the pricing to be on the higher side, especially when compared to alternatives. Concerns about the difficulty in canceling the service and being charged even after attempting to cancel have been expressed.
Software Issues: There are mentions of the app needing updates, with specific references to problems like the inability to see totals for completed jobs. Users have suggested improvements to make the application even easier to use.
Comparison with Competitors: A few users have compared Dispatch-Anywhere unfavorably with competitors like TowBook, citing better value for money and easier cancellation policies with other services.
