Excellent Customer Support: Users consistently praise DoiT’s responsive and knowledgeable support team, often noting that it's superior to cloud providers like Google Cloud2.
Cost Optimization Tools: Features like Flexsave and spend anomaly alerts are highlighted for saving money effortlessly on cloud compute.
Ease of Use: Rated 4.6/5 for usability, with intuitive interfaces and straightforward ticket submission
Proactive Engagement: DoiT is described as collaborative and eager to help, offering educational presentations and tailored suggestions
Strong Analytics: Users appreciate the platform’s ability to deliver actionable insights and performance
Reliable Partner: Many reviewers mention DoiT as a strategic and responsive partner that grows with their business
Cost Tracking Limitations: Some users report difficulty identifying non-tracked costs and missing specific cost allocation features
Integration Gaps: Lack of Slack integration and weak email summaries are noted as pain points
Feature Promises Delayed: A few reviewers mention promised features that haven’t been delivered, though they acknowledge these may be niche requests
