EZRentOut
By EZO
User-Friendly and Easy to Learn: Many users find EZRentOut intuitive and easy to teach to team members. The online storefront and catalog features are especially appreciated
Strong Customer Support: The support team is often praised for being responsive and helpful, especially during onboarding and troubleshooting
Customizable Documents: Users like the ability to customize invoices, service agreements, and other documents to fit their business needs
Efficient Asset Tracking: The software helps businesses track order statuses and manage inventory effectively, which is a major plus for rental operations
Useful Dashboard and Reminders: Features like the dashboard overview and automated email reminders for rental returns are seen as time-saving and efficient
Glitchy Mobile Version: Some users report that the mobile app has been buggy, especially after design updates, although many of these issues have been resolved over time
Limited Integration with Square: A notable complaint involves misleading claims about Square integration. Users found that saving credit card details via Square was not supported, contrary to what was advertised
Complex Setup Process: A few reviewers mention that the initial setup is difficult and that even support staff sometimes struggle to resolve issues quickly
QuickBooks Import Limitations: Users have noted problems with importing items into QuickBooks, such as unwanted ID numbers being added before item names
