FastHotel
By FastHotel
Ease of Use: Users consistently praise FastHotel for being practical, easy to learn, and requiring minimal training, making it accessible for most hotel staff.
Organizational Features: The reservation dashboard, daily reporting, and inventory management are noted as strong features helping hotels streamline operations.
Customer Support: Many users highlight the responsive and dedicated support team, noting that most requests for system customization or troubleshooting are quickly attended to.
Good Value: Multiple reviews commend FastHotel for delivering excellent functionality at an affordable price, often referencing good cost-benefit for small and medium properties.
System Integration: Seamless integration with OTAs (online travel agencies) and robust booking features are often mentioned as advantages.
Navigation and Design: There are occasional critiques regarding the software’s visual presentation and navigation, suggesting further improvements could be made for user experience.
Reservation Adjustments: A few users mention difficulty in altering reservation values or needing to input a postal code (CEP) before proceeding, which can slow down the workflow.
Customer Support Identification: Some users wish for clearer identification of support staff roles, even though support itself is generally well-rated.
