Gleap

Gleap is an all-in-one, AI-powered customer support and feedback platform designed to enhance user engagement and streamline support workflows. It offers an extensive suite of features, including AI chatbots and copilots that automatically handle customer inquiries, as well as live chat and automated knowledge base systems for rapid, contextual responses. The platform integrates tools for gathering customer feedback through in-app surveys, bug reporting, annotated screenshots, and screen recordings, making it easy for users to report issues. Teams can also leverage product roadmaps, onboarding checklists, automated emails, and in-app announcements to guide users and boost activation. Gleap’s unified dashboard consolidates help centers, customer communication, and actionable insights, enabling organizations to deliver faster support, collect high-quality feedback, and drive continuous improvement without overwhelming complexity or excessive costs.