
Gorgias is an all-in-one customer service, support, and live chat helpdesk for Shopify, Magento, or BigCommerce stores that includes tools for customer service such as email integration, autoresponders, ticket management, customer history tracking, request assignment, and more. The cloud-based helpdesk solution assists customer service teams in problem resolution by connecting with third-party eCommerce platforms such as Shopify and pulling data on orders, payments, refunds, and more. It also integrates with various support platforms such as Facebook, Twitter, Outlook, Live Chat, and others to aggregate and manage customer queries from multiple channels in one place.
Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.
Seller
Gorgias
Email Management
Performance Metrics
Queue Management
Social Media Integration
Alerts/Escalation
Surveys & Feedback
Call Center Management
Live Chat
$ 10
Per User Per Month
$ 60
Per User Per Month
$ 360
Per User Per Month
$ 900
Per User Per Month
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