User-Friendly Interface: Many users appreciate Highrise for its simplicity and ease of use. It is often described as intuitive, making it easy for users to manage tasks and track communications without a steep learning curve.
Reliable Performance: The software is noted for its reliability, with minimal downtime and efficient handling of large datasets, which is particularly beneficial for managing complex operations in construction and real estate industries.
Comprehensive Features: Highrise offers a wide range of features that cater to various aspects of business operations, such as project management, resource allocation, financial management, and communication tools. This makes it a versatile tool for different industries.
Excellent Support: Users have praised the customer support provided by Highrise, noting that it is responsive and helpful.
Basic Functionality: Some users feel that Highrise is only suitable for basic CRM needs and may not offer the advanced features required by larger organizations or more complex operations.
Initial Setup Challenges: The setup and customization process can be time-consuming and may require professional assistance, which could be a barrier for some businesses.
Limited Availability: Highrise CRM is no longer available to new customers as of August 2018, which limits its accessibility to new users looking for CRM solutions.
