Ease of Use and Organization: Users consistently praise iTours for being easy to use and helping them stay organized. Many mention that the software allows them to spend more time with clients rather than on mundane tasks
Comprehensive All-in-One Solution: iTours is valued as a one-roof, end-to-end solution for tour operators, covering CRM, accounting, booking management, and more than 40 modules under one platform. This automation reduces manual work significantly
Automation and Time-Saving: The automation of functions such as SMS/email alerts, payment notifications, tax calculations, and voucher generation is highlighted as a major benefit that saves time and effort
Feature-Rich: Users appreciate the wide range of features including CRM, auto-accounting, B2B operations, MIS reports, itinerary and package management, and multi-branch accounting. The software supports travel business needs from small to large scale
Customer Support: Quick and effective after-sales support is noted positively, contributing to a smooth user experience
Missing WhatsApp Marketing Feature: A few users note that the WhatsApp marketing feature is not yet implemented but is reportedly in development
Potential Overwhelm for New Users: Some users mention that the extensive features might be overwhelming for those not familiar with such comprehensive systems, implying a learning curve
No Specific Cons Noted: Multiple reviews explicitly state that there are no significant drawbacks or cons to mention, reflecting overall satisfaction
