Reliable and Consistent Connection: Users consistently praise the software for its smooth and consistent performance with minimal lag. It is frequently described as "rock solid" and "very reliable," allowing users to work remotely as if they were physically in the office.
Strong Security: The platform offers robust security, including 256-bit AES encryption, TLS security, and two-factor authentication (2FA). This provides reassurance for accessing sensitive files and data.
Unattended Access: The ability to log in to the office computer without anyone physically present is a critical feature, essential for supporting hybrid work and off-hours maintenance.
Unlimited User Access: Plans typically allow an unlimited number of users to access the licensed computers, making it cost-effective for teams who need to share access to central resources.
Performance on Slow Connections/Browser Access: While generally fast, users on slow or unstable internet connections might experience choppy performance or lag, especially when attempting high-bandwidth tasks like watching videos or working with very large graphical files. Browser-based access can also be less performant than the dedicated desktop client.
Occasional Connection Instability: Despite its overall reliability, some users report occasional connection instability or minor bugs, such as being kicked out of a session and requiring multiple re-logins to restore stability.
