mHelpDesk

mHelpDesk Features

Features

• Quotes/Estimates
• Activity Dashboard
• Contact Management
• Task Management
• Mobile Access
• Workflow Management
• Online Booking
• Job Management
• Recurring Jobs
• Scheduling & Dispatch
• Drag and Drop Calendar
• GPS Tracking
• Live Mapping and Map View Routing
• Custom Forms
• Staff Communication
• Text Message Dispatching
• Inventory Tracking
• Multi-Location Inventory Tracking
• Offline Access
• Scheduling
• Job Manager
• Real-Time Communication
• Payment Processing
• Customer Database (CRM)
• Customer Portal
• Automated Customer Notifications

Supports

• Email
• Help Desk
• FAQs
• Forum
• Knowledge Base

Deployment

• Cloud, SaaS, Web-Based
• Desktop - Mac
• Desktop - Windows
• Desktop - Linux
• Mobile - Android
• Mobile - iPhone