Ocelot

Ocelot is an AI-powered student engagement platform designed specifically for higher education institutions. Its core mission is to transform how colleges and universities communicate with students by providing personalized, scalable, and proactive support throughout the entire student lifecycle from recruitment and enrollment to retention and graduation. With over 500 institutions relying on its services, Ocelot has become a trusted partner in addressing the challenges of declining enrollment, student disengagement, and staff burnout. At the heart of Ocelot’s offering is Ocelot One, an AI-driven lifecycle engagement platform that integrates seamlessly with existing campus systems such as SIS, LMS, and CRM. This integration allows institutions to unify data across departments and deliver consistent, personalized communication to students. The platform leverages both generative and human-centered AI to automate responses, streamline workflows, and provide real-time insights into student needs. This ensures that students receive accurate, relevant information when they need it most, while staff are freed from repetitive tasks and empowered to focus on meaningful interactions. Ocelot’s suite of tools includes AI-powered chatbots, live assistants, and two-way texting capabilities. These tools are designed to meet students where they are—on mobile devices, websites, or messaging platforms—offering 24/7 multilingual support. The chatbot is trained on a vast knowledge base tailored to higher education, capable of answering over 850,000 questions with compliant and up-to-date information. Live assistants and texting features allow for more nuanced conversations, enabling institutions to guide students through complex processes like financial aid, course registration, and academic advising. One of Ocelot’s standout features is its ability to provide a real-time pulse of student engagement. Through advanced analytics, institutions can monitor how students interact with the platform, identify common pain points, and adjust their communication strategies accordingly. This data-driven approach not only improves student satisfaction but also enhances institutional decision-making and resource allocation. Ocelot also emphasizes accessibility and equity. Its platform is designed to ensure that no student is left behind, offering support across multiple languages and communication channels. By simplifying the often confusing web of campus systems, Ocelot helps students navigate their academic journey with confidence and clarity. In addition to its technical capabilities, Ocelot offers strategic guidance and support through a dedicated team of higher education experts. Institutions can access educational content, webinars, and customized resources to optimize their engagement strategies. This holistic approach makes Ocelot not just a software provider, but a strategic partner in student success. Ocelot stands out as a transformative solution for higher education institutions seeking to modernize their student engagement strategies. By combining cutting-edge AI with deep sector expertise and seamless system integration, Ocelot empowers schools to build stronger relationships with students, improve outcomes, and foster a more connected campus experience.

Ocelot holds a distinct competitive edge in the student engagement technology space by offering a purpose-built, AI-driven platform tailored specifically for higher education institutions. Unlike generic chatbots or communication tools, Ocelot’s platform is designed to unify fragmented campus systems and deliver personalized, scalable support across the entire student lifecycle from recruitment to graduation. One of Ocelot’s key differentiators is its human-centered AI architecture, which combines generative AI with institution-controlled content and permissions. This ensures that responses are not only accurate and compliant but also contextually relevant to each institution’s unique policies and student needs. The platform is trained on a vast, curated knowledge base that includes millions of student interactions, allowing it to deliver high-quality answers from day one. Ocelot also excels in cross-channel communication, integrating seamlessly with SIS, LMS, CRM, and other campus systems. This enables institutions to automate outreach, streamline support, and provide students with a centralized hub for accessing information. The platform’s real-time analytics give schools a holistic view of student engagement, helping them identify trends, address concerns proactively, and make data-informed decisions. Another major advantage is Ocelot’s scalability and proven impact. With over 17 million student interactions in the past year and adoption by more than 500 institutions, Ocelot has demonstrated its ability to handle high volumes of engagement while maintaining quality and consistency. Its tools, such as AI-powered chatbots, live assistants, and two-way texting, are designed to reduce staff workload, improve operational efficiency, and foster meaningful relationships between students and institutions. Ocelot’s commitment to accessibility and equity sets it apart. The platform supports multilingual communication and is optimized for mobile use, ensuring that students from diverse backgrounds can access support anytime, anywhere. This inclusive approach helps institutions meet the needs of all students, including those who may be underserved or at risk of disengagement.

• Mid Market (100-500)
• Small Businesses (1-99)
• Enterprise (500+)