Identify specific needs and customizations.
Set up seating maps if assigned seating is required.
Integrate Purplepass with existing tools and systems (e.g., CRM, payment processors).
Conduct a dry run to simulate the customer experience and identify any issues.
Offer online tutorials, guides, and live webinars for additional support.
Monitor the system for any issues and provide ongoing support as needed.
Total Time: Approximately 5-11 days
The entire implementation process for Purplepass Ticketing software can typically be completed within 1 to 2 weeks, depending on the complexity of the event and the specific requirements of the organizer.
Custom Event Pages: Create unique event pages with custom icons, large header banners, background images, and promotional videos. You can also link to performers, YouTube videos, SoundCloud, and other multimedia.
User-Defined Ticketing Options: Beyond general admission, you can create custom ticket types such as discounted tickets for children, seniors, military personnel, students, group ticketing, and VIP packages with exclusive add-ons.
Multi-Day and Recurring Events: Easily create tickets for multi-day events or recurring events, allowing for a seamless experience without needing to create individual event pages for each day.
Stage and Seating Customization: Customize stage and venue seating charts using tools for icons, graphics, media, and color coding. This allows for detailed and visually appealing seating arrangements.
Flexible Delivery Options: Offer various ticket delivery methods, including mobile tickets, physical tickets, and will-call options, catering to different customer preferences.
Multiple Payment Options: Provide different payment methods such as credit cards, PayPal, and other merchant accounts to accommodate diverse customer needs.
Ticket Add-Ons and Merchandise: Offer add-ons such as meet-and-greet opportunities or event merchandise, enhancing the overall event experience for attendees.
Real-Time Reporting: Generate custom reports tailored to specific marketing, financial, or event management needs, providing valuable insights.
Box Office Fees: None
Box Office: 2.5% + $0.25 per transaction
Full Color Custom: $0.12 per ticket
Vinyl: $0.12 each
In-House Training: For more hands-on learning, in-house training options are available.
Encryption Protocols: Purplepass uses advanced encryption protocols to secure data both in transit and at rest. This ensures that sensitive information such as personal details and payment data is protected from unauthorized access.
GDPR Compliance: For users in the European Union, Purplepass complies with the General Data Protection Regulation (GDPR), ensuring that personal data is handled in accordance with stringent privacy laws.
Access Control: Purplepass offers tools for managing access control at events, ensuring that only authorized individuals can enter.
Quarterly Releases: Purplepass typically releases updates on a quarterly basis. This regular schedule ensures that the platform stays current with new features, security enhancements, and performance improvements.
Centralized Management: Updates are managed centrally by Purplepass. This centralized approach allows the company to roll out updates seamlessly to all users without disrupting service.
Public Beta Testing: Before fully deploying major updates, Purplepass often introduces a public beta phase. This allows users to experience and provide feedback on new features, ensuring that any issues are addressed before the official release.
Automatic Implementation: Updates are automatically applied to the platform, requiring minimal intervention from users. This ensures that all users benefit from the latest features and improvements without needing to manually update their systems.
Client Data Ownership: Purplepass ensures that clients retain ownership of their data. This means that the event organizers and businesses using Purplepass Ticketing maintain control and ownership of the information they collect through the platform.
Purplepass provides options for data portability, which include:
Data Deletion Procedures: Upon contract termination, Purplepass has procedures in place for clients to request the deletion of their data. This allows users to remove their information from the platform if they choose to discontinue their service.
Review and Update: Users with a Purplepass account have the ability to review and update their personal information. This feature gives users control over the accuracy and currency of their data.
While not directly related to ownership and portability, it's worth noting that Purplepass takes measures to secure user data:
Access Control: Only authorized employees are permitted to access personal information, and only for permitted business functions.
Modular Add-ons: Clients have the option to add or remove features as needed. This modular approach enables organizations to customize their service package without being locked into a rigid plan.
Renewal Notifications: Clients receive notifications prior to renewal dates, allowing them to reassess their needs and make necessary adjustments.
Flexibility: This cancellation policy provides flexibility for scaling down or discontinuing services when needed.
Postponed or Changed Events: In these cases, customers may request a refund by contacting Purplepass
support.
Payment Card Industry Data Security Standard (PCI DSS): Purplepass complies with PCI DSS, which is essential for the secure handling of credit card information. This compliance ensures that all payment transactions are processed in a secure environment, protecting against fraud and data breaches.
General Data Protection Regulation (GDPR): For users in the European Union, Purplepass complies with GDPR. This regulation mandates stringent data protection and privacy measures, ensuring that personal data is handled responsibly and transparently.
Purplepass Ticketing
By Purplepass
