Routific
By Routific Solutions Inc
Ease of Use: Routific is widely praised for its intuitive and beautifully designed interface, making route planning simple and even enjoyable
Customer Support: Users consistently highlight Routific’s responsive and helpful customer service, describing it as fast, clear, and supportive during onboarding and troubleshooting
Efficiency Gains: Businesses report significant savings in operating costs (up to 37%) and time due to optimized route planning
Driver Experience: The mobile app is appreciated by drivers for its simplicity and functionality, including features like photo proof-of-delivery and real-time updates
Customization & Flexibility: Dispatchers can easily tweak routes using drag-and-drop tools, and the system supports delivery notes and customer notifications
Impact on Operations: Users from sectors like food delivery and non-profits mention that Routific has transformed their logistics, enabling more deliveries and better service
Limited Control Over Route Prioritization: Some users wish they could force certain stops to be prioritized (e.g., starting downtown deliveries first to avoid traffic)
Notification Options: A few reviewers noted limitations in customer notification settings, such as having to choose between SMS or email only
Dispatching Challenges: Occasional issues were reported when dispatching routes after publishing, requiring manual intervention
