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UJET Features, Capabilities & Use Cases | Zoftware

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Customer Service & Communication

Call Center Software

UJET

UJET

Overview Features Reviews Pricing Alternatives

UJET Features

22

Features

2

Categories

4.6

Verified User Rating

Features

Knowledge Base Management
Automated Routing
Alerts/Escalation
Multi-Channel Communication
Reporting/Analytics
Activity Dashboard
Customizable Branding
Real-Time Chat
Automatic Call Distribution
CRM
Call Monitoring
Call Center Management
Communication Management
Call Recording
Computer Telephony Integration
Customer History
IVR/Voice Recognition
Live Chat
Mobile Access
Multi-Channel Data Collection
Negative Feedback Management
Queue Management

Supports

Email
Help Desk

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone

Browse UJET pages

Customer Service & Communication
Call Center Software
UJET overview
UJET features
UJET pricing
UJET plans
UJET reviews
UJET alternatives

4.6

(1357

reviews)

Analyzed By Zoftware•

Last Updated: 1st Jul 2024

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