Infogram is a versatile tool designed to create infographics, reports, maps, and more. The typical implementation process for Infogram software involves several steps:
Sign-Up and Account Creation: Users need to create an account on the Infogram platform. This can be done quickly by visiting the Infogram website and signing up with an email address or through social media accounts.
Template Selection: Once logged in, users can browse through a wide range of templates for infographics, reports, maps, and other visual content. These templates are designed to cater to various business needs and can be customized.
Data Integration: Users can connect their data sources to Infogram. This includes importing data from spreadsheets, databases, or other data management tools. Infogram supports live data connections, allowing for real-time updates to visualizations.
Customization and Design: Users can customize the selected templates by adding their data, choosing from a library of photos and icons, and adjusting the design elements to match their brand identity. This step is crucial for tailoring the visuals to specific business requirements.
Publishing and Sharing: After creating the visual content, users can publish it directly on their websites, blogs, or social media platforms. Infogram provides options to share or embed the content anywhere online.
Dashboard Creation: For businesses that need to track data over time, Infogram allows the creation of live, shareable dashboards. These dashboards can be customized to display key metrics and performance indicators.
Timeframe for Implementation
The time required to implement Infogram software can vary depending on the complexity of the project and the user's familiarity with the tool. However, the process is generally designed to be quick and user-friendly. For basic projects, users can expect to create and publish their first infographic or report within a few hours. More complex projects, such as creating interactive dashboards or integrating multiple data sources, may take a few days to complete.
Infogram offers extensive customization options to fit specific business needs:
Template Customization: Users can choose from a variety of templates and customize them to match their brand's look and feel.
Data Integration: Infogram supports the integration of various data sources, allowing businesses to use their existing data in visualizations.
Design Elements: Users can access a library of photos, icons, and other design elements to enhance their visuals.
Interactive Features: Infogram allows the creation of interactive maps and charts, which can be tailored to display specific data points relevant to the business.
Live Dashboards: Businesses can create live dashboards that update in real-time, providing up-to-date information on key metrics.
Infogram offers various pricing plans with unique features and potential additional costs. The basic plan is free for non-commercial use, while the Pro plan is $25/month or $19/month, and the Business plan is $79/month or $67/month. The Enterprise plan offers custom pricing based on specific business needs. Infogram also offers team accounts with multiple users, with pricing varying based on team size. The Business plan allows users to remove Infogram's branding and add their own logo. Data security and privacy features are available in the Pro and Business plans. Infogram accepts Visa, Mastercard, American Express, and PayPal, and can arrange invoicing terms for annual subscriptions.
Infogram provides a range of training and support options to help new users get started and make the most of the platform:
Guided Projects: Infogram offers project-based courses, such as the one on Coursera, where users can learn to design infographics and other visual content. These courses are beginner-friendly and provide hands-on experience.
Support Center: The Infogram Support Center is available 24/7 and includes step-by-step guides on project creation, charts, maps, editing, publishing, and exporting content. Users can search for specific topics to find relevant articles and tutorials.
Educational Resources: Infogram provides a variety of educational materials, including eBooks, blog posts, and video tutorials. These resources cover topics like data visualization techniques, creating effective infographics, and best practices for using different chart types.
Customer Stories and Case Studies: Infogram shares customer stories and case studies to showcase how different organizations use the platform to meet their data visualization needs. This can provide new users with inspiration and practical examples of how to use Infogram effectively.
Webinars and Workshops: Infogram occasionally offers webinars and workshops to help users learn advanced features and improve their data visualization skills. These sessions are often led by experts and provide opportunities for live Q&A.
Priority Support: For users on the Business and Enterprise plans, Infogram offers priority support, which includes faster response times and more personalized assistance. This can be particularly useful for businesses with complex needs or those requiring custom solutions.
Custom Training: Infogram provides tailored training sessions for teams, which can include custom designs, branded profiles, and subdomains. This training is designed to help teams efficiently use Infogram's features and integrate the tool into their workflows.
Infogram takes data security seriously and has implemented several measures to ensure the protection of user data:
Encryption: Infogram uses encryption to protect data both in transit and at rest. This includes end-to-end AES 256 encryption, which ensures that data is secure from unauthorized access during transmission and storage.
Access Controls: Infogram employs strict access controls to limit who can access sensitive data. This includes the use of the Principle of Least Privilege (PoLP), where users are granted the minimum level of access necessary for their roles.
Data Privacy Compliance: Infogram adheres to stringent data privacy regulations, including the EU General Data Protection Regulation (GDPR) and the UK GDPR. This compliance ensures that personal data is handled with the highest standards of privacy and security.
Regular Audits and Certifications: Infogram's security practices are regularly reviewed and certified by third-party organizations. This includes compliance with standards such as ISO 27001 and SOC2 type 2 certification processes, which validate the security of their cloud services.
Routine Penetration Testing: Infogram conducts routine penetration testing of its cloud infrastructure and services to identify and mitigate vulnerabilities. This proactive approach helps in maintaining a robust security posture.
Data Protection Officer: Infogram has a designated Data Protection Officer (DPO) to oversee data protection strategies and ensure compliance with relevant regulations. Users can contact the DPO for any concerns regarding data privacy and security.
User Rights and Data Management: Infogram provides users with the ability to review, update, correct, and delete their personal data. Users can exercise these rights by contacting Infogram's support team or through their account settings.
Infogram regularly releases updates to improve its services and address any security vulnerabilities. Here are the key aspects of their update management:
Regular Updates: Infogram releases updates frequently to enhance functionality, introduce new features, and address security issues. These updates are part of their commitment to providing a secure and efficient platform for users.
Release Notes: Detailed release notes are provided with each update, outlining the changes, improvements, and any new features introduced. This transparency helps users understand the updates and how they impact their use of the platform.
Planned Downtime: Infogram schedules planned downtime for upgrades and maintenance. Users are notified in advance to minimize disruption. This planned downtime ensures that updates are applied smoothly and efficiently.
Emergency Maintenance: In cases of critical security vulnerabilities or urgent issues, Infogram may perform emergency maintenance. This ensures that any immediate threats are addressed promptly to maintain the security and integrity of the platform.
User Notifications: Users are informed about updates and maintenance schedules through various communication channels, including email and in-app notifications. This keeps users aware of any changes and allows them to plan accordingly.
API Integration: For users dealing with large-scale projects or frequent updates, Infogram offers API integration. This allows for bulk operations such as creating, updating, or publishing multiple visualizations simultaneously, ensuring consistency and efficiency in managing updates.
Data Ownership:
Infogram retains all rights, title, and interest in and to the Services, including all software, products, and services. Users are granted a nonexclusive, revocable right to use the Services, but this does not transfer any property rights to the user.
Users are responsible for the content they post and share using the Services. Infogram does not bear responsibility for maintaining the confidentiality of confidential information entered into charts and infographics by users, even if designated as “private” or “confidential”.
Data Portability:
Users have the right to request a copy of their personal data in a machine-readable format. This is part of Infogram's compliance with data protection regulations such as the GDPR.
Users can edit, update, or delete their personal information through their account settings. They can also request Infogram to change, update, or fix their data if it is inaccurate.
Users can ask Infogram to stop using all or some of their personal data or to limit its use if the data is inaccurate or unlawfully held.
Infogram offers flexible subscription plans that allow organizations to scale their usage up or down based on their needs:
Subscription Plans:
Infogram provides several subscription plans: Basic (free), Pro, Business, and Enterprise. Each plan offers different levels of features and usage limits.
Paid plans can be bought monthly or yearly. Users can cancel their paid plans at any time, and the advanced features will remain available until the end of the subscription period.
Team Accounts:
Infogram offers Team Accounts, which allow multiple users to collaborate on projects. The pricing for team accounts depends on the team size, and users will be notified to upgrade if they exceed their team size limit.
Scaling Up:
Organizations can upgrade their subscription plans to access more features and higher usage limits. For example, the Business plan allows for more extensive customization and higher data security options compared to the Pro plan.
For enterprise-level needs, Infogram offers custom pricing and solutions tailored to the specific requirements of large organizations. This includes additional features and support for larger teams.
Scaling Down:
Users can downgrade their subscription plans if they need fewer features or lower usage limits. This can be done through the account settings in the user dashboard.
Upon cancellation or downgrading, users will retain access to the advanced features of their current plan until the end of the subscription period. However, Infogram does not offer refunds for unused subscription periods.
Infogram's terms and conditions for contract renewal and cancellation are detailed in their Business Terms and Conditions and Terms of Use documents. Here are the key points:
Contract Renewal:
Automatic Renewal: Infogram's subscription plans automatically renew unless the customer provides written notice of termination at least thirty (30) days before the renewal date.
Invoicing for Renewal: The annual service fees for each renewal term are invoiced to the customer no later than thirty (30) days before the renewal date.
Notification of Changes: If Infogram (operated by Prezi) makes material revisions to the terms, they will notify the customer through the user interface, email, or other reasonable means. Continued use of the services after the revisions take effect constitutes acceptance of the new terms.
Contract Cancellation:
Termination by Customer: Customers may terminate the agreement or any order form upon thirty (30) business days' written notice to Infogram (Prezi) before their renewal. If notice is not provided thirty or more days prior to renewal, the renewal term and payment will be due and payable.
Termination for Breach: Either party may terminate the agreement upon written notice if the other party materially breaches the agreement and fails to cure the breach within thirty (30) days of receiving notice.
Termination for Insolvency: The agreement can be terminated if either party becomes subject to bankruptcy adjudication, the appointment of a receiver, or makes a general assignment for the benefit of creditors.
Effect of Termination: Upon termination, the license grant to the customer and any professional services will terminate. The customer must destroy any confidential information of Infogram upon request.
Free Trial Period:
Trial Period Terms: Infogram offers a 14-day free trial period. At the end of the trial period, the service's use will either migrate to a standard paid subscription or terminate. Users can terminate the trial period early by issuing a written termination notice.
Infogram adheres to several compliance standards to ensure data protection and privacy:
General Data Protection Regulation (GDPR):
Infogram complies with the EU GDPR, which is one of the most stringent data protection regulations. This compliance ensures that personal data is handled with the highest standards of privacy and security.
UK GDPR:
Infogram also complies with the UK GDPR, which aligns with the EU GDPR but is specific to the United Kingdom.
California Consumer Privacy Act (CCPA):
Infogram meets the requirements of the CCPA, providing California residents with rights regarding their personal information, including the right to access, delete, and opt-out of the sale of their personal data.
Data Protection Officer (DPO):
Infogram has a designated Data Protection Officer to oversee data protection strategies and ensure compliance with relevant regulations.
Third-Party Certifications:
Infogram's security practices are regularly reviewed and certified by third-party organizations, including compliance with standards such as ISO 27001 and SOC2 type 2 certification processes.
Encryption and Access Controls:
Infogram uses end-to-end AES 256 encryption to protect data in transit and at rest. They also employ strict access controls to limit who can access sensitive data.
